Every termite customer is a likely booking every year, if you remember to ask.
The intervals
- Regular inspections: no more than 12 months apart.
- Special inspections during active termite control: no more than 6 months apart.
- Monitoring system services: no more than 3 months apart.
The paperwork
- Keep the Termite Management Plan separate from the quote.
- Update the durable notice in the meter box.
- Keep inspection records for at least 3 years. AEPMA suggests 10.
- Keep installation certificates for 10 years.
As summarised in AEPMA’s notes on AS 3660.2:2017. This is a summary, not the standard itself. Always check the current standard and your state’s rules.
Why it matters for your business
A missed re-inspection is lost revenue, and a liability risk if termites get in.
The fix is simple: record the last inspection date for every property, then remind the customer at 10 and 11 months with a link to book. Follow up yourself if they have not booked by 11 and a half months.
Do that for every termite property and your quiet months get easier to fill.
